Information behaviours of professionals in SME

CARONTE project aims to connect the scientific research world with SMEs professionals on the topic of retrieval, management and use of scientific information. The goal of this project is to verify if the knowledge and the techniques part of information competencies know-how in the scientific and digital field could constitute relevant soft skills for SMEs professionals, and therefore could be transmitted through specific training modules.

To do this, CARONTE team carried out some research activities focussed on the analysis of the target audience:


  • QUESTIONNAIRE “Professionals' behaviour and perceptions about searching and managing information at work”

The main goal of this activity is to find out which value R&D Managers attribute to scientific and technical information and their degree of interest in improving their information management skills at an individual level.

The specific objectives of the survey are to:

● explore the habits of SME’s professionals, in general, and R&D Managers, in particular, in searching and accessing scientific and technical information;

● identify their needs and perceptions concerning scientific and technical information;

● identify the “information-related” challenges and issues they face during their day-to-day work;

● collect stories of real cases and specific examples that could be used as scenarios in the learning modules.

The survey has been realized by the CNR in collaboration with the project partner CENTOFORM, and disseminated by all partners in Italy, Spain and Finland.

It has been available online from November 2018 to February 2019, introduced by this short video:



Through semi-structured interviews, we deepened and enriched the quantitative data collected through the questionnaire with more specific qualitative information on:

● Significance of the research, management and sharing of information activities regarding the interviewee’s work activity;

● Identification of real life situations/problems or case histories that could be transformed in a problem solving or situated learning in the second phase of the project.

The text of the interviews in English, Italian and Spanish are available here.